A disabled girl claims she needed to drag herself up the aisle of a airplane to make use of the bathroom and accused the airline of not providing assist or acceptable seating preparations.
Ms Berry accused workers on a flight operated by Albastar, a Spanish airline headquartered in Palma de Mallorca, of refusing to both let her use an aisle chair on board or provide her an empty seat on the entrance of the airplane.
In the caption of the video, which has been seen greater than 4 million occasions, she wrote: “Here’s how I had to get to the toilet on my recent Albastar Airlines flight.
“They told me I should wear a nappy and wee in my seat instead of having an aisle chair onboard…”
The clip reveals her dragging herself backwards up the aisle of a airplane earlier than her associate helps her into the bathroom cubicle.
The begin of the video reveals Ms Berry placing herself onto an aisle chair, a wheelchair used to get to her seat on the airplane.
Her clip states: “I’ve recently been on holiday and this is how I get on a plane, usually using an aisle chair.
“This is what they got me onto the plane with, but unfortunately on my flight they didn’t have [an] aisle chair on board.
“So the flight with Albastar didn’t get off to a great start. As you can see they wouldn’t let me sit anywhere near the front of the plane even though there were spare seats.
“Then when I asked if I could go to the toilet, they’ve said no that they wouldn’t help and they just proceeded to keep serving the drinks, which was great.”
The video reveals a flight attendant serving gadgets from a trolley forward of Ms Berry whereas she struggles to succeed in the bathroom.
She continues within the clip: “So this is when I actually got to the toilet itself.
“This is my partner helping lift me onto the toilet. Obviously this is quite a small space so it’s a bit of a struggle.
“But when you’ve got to go, you’ve got to go. This is what we had to do.
“One staff member quite rudely told me that disabled people should just wear nappies on board, which I find bizarre that people think that that is the solution to this scenario.
“They said there wasn’t enough room for an aisle chair even though they had room to have drinks trolleys, perfume trolleys.”
Comments have been switched off for the video, however TikTokers made their views heard within the feedback of Ms Berry’s different clips.
Many viewers left feedback saying that the best way she was handled was “inhumane” and “degrading”.
The Independent has contacted Albastar for remark.
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