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Edinburgh Festival performers shocked to search out price range prepare’s ‘airline style’ baggage restrict

Some Edinburgh Festival performers have been shocked to be taught {that a} main prepare operator for the London to Scotland route has a strict baggage restrict much like a price range airline.

Budget operator Lumo trains caps its travellers’ belongings at “a maximum of ONE medium sized suitcase (height 63cm x width 41cm x depth 27cm) and ONE small bag, rucksack or holdall” per particular person.

Performer Victoria Leyton, advised The Independent that she was unaware of this, and has all the time been in a position to carry fairly giant quantities of luggage as much as the August fringe competition from London.

“I booked my trains through thetrainline.com and there was no flag on this, so it wasn’t something I expected,” she mentioned.

“I know what a scrum it can be on busy trains to Edinburgh, so was prepared to get there early with my massive suitcase.

“I expected me and my case might be confined to the vestibule next to the toilet, but not that they would leave it on the platform.”

She was first alerted to Lumo’s tight baggage restrict in a Facebook group for performers, the place some had realised too late that they’d needed to pay extra baggage fees for something past a medium sized case, having deliberate to take every little thing from devices to props.

“It was a topic of conversation in a Facebook group for fringe performers and there was a lot of panic, with early travellers having mixed experiences from getting away with it to being charged. It was enough to make me not want to risk it,” says Ms Leyton.

The Facebook group submit that first alerted performers to the bags restrict

(Victoria Leyton)

In the feedback, one other performer advised the group that he had travelled on Lumo and located they “don’t have luggage racks”, and ended up paying £20 per bag to ship his baggage individually through a courier firm.

Ms Leyton who’s travelling as much as seem in Pedestrian and Comedy Arcade on the competition, provides: “It’s frustrating because I had booked ahead to get the best possible deal – I literally had a calendar reminder set – as Edinburgh in general is so expensive.”

She seemed into the prepare operator’s personal “LumoLuggage” choice the place you may pay extra to have your baggage couriered individually, however in the end determined to not danger being separated from her belongings.

“There is a solution where Lumo can send your cases for an extra premium, but the things in the case are my whole life for the next 24 days: stage outfits, flyers, an extra microphone,” she explains.

“I have had too many bags lost en-route to places to feel like this is a risk I can take.”

As for risking extra baggage fees, she provides: “I just do not have the money for that to happen; budgeting for this has been meticulous.”

To be on the secure aspect, Ms Leyton has rebooked her trains with LNR, costing her one other £58.

According to its web site, LNER additionally has a baggage restrict, however permits three objects per particular person.

It says: “A maximum of one large suitcase, a carry on bag and small handbag can be brought onboard.”

“I went for the saving and it ended up costing me double,” says Ms Leyton.

“I’ve had to pay for another train ticket and two non-refundable seats on Lumo’s service, which I am hoping to sell or at least give away. I’ll have to take it as a tax for not checking the terms and conditions.

“These tickets seemed too cheap to be true and it turned out they were.”

Lumo’s industrial & buyer expertise director, Matthew Lee, commented: “To ensure safety and comfort on board our trains, passengers can bring with them a maximum of two items per person.

“We have been made aware that information on luggage restrictions at the point of booking is not clearly referenced for passengers purchasing tickets via third parties. We are working to improve this as soon as possible.”

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