British Airways airplane makes U-turn 4 hours into journey attributable to ‘technical issue’

Hundreds of British Airways passengers spent the night time flying from Gatwick to central Egypt and again after their airplane circled midway via its flight to Mauritius.

The Boeing 777 left Gatwick at 7.38pm on Tuesday night time for what ought to have been a 12-hour, 6,050-mile flight south of the Equator.

The airplane flew usually over France, Switzerland, Italy and the Mediterranean earlier than getting into Egyptian airspace and flying near the Nile.

But at round midnight GMT, the plane circled and flew again on nearly precisely the identical course. The airline later mentioned it was “because of a technical issue”.

Rather than touching down at on the tropical Indian Ocean island of Mauritius on Wednesday morning, the passengers discovered themselves again on the West Sussex airport at 4.45am.

The flight has been rescheduled for 4pm on Wednesday. If it operates as anticipated, the passengers will lastly attain their vacation spot greater than 20 hours late.

At the opposite finish of the route, lots of of passengers discover themselves with an surprising additional day in Mauritius.

They had been advised by e-mail: “Despite our best efforts, we’ve made the difficult decision to delay your departure to London Gatwick overnight because of a technical issue with the outbound aircraft.

“We don’t underestimate the inconvenience this will cause. We’re really sorry for the change to your travel plans and we’ll do everything we can to help.

“Your new estimated departure time is now 10:05 local time on 8 December, arriving at 18:25 local time on 8 December.

“You are able to claim reasonable costs for hotel accommodation, local transportation and any essential items you may require overnight.

“We’ll also cover the cost of meals up to £20 per meal for adults and £10 for children under 12 years of age and up to £25 for telephone costs/internet access.”

The message makes no point out of the £520 in compensation that British Airways should pay to every passenger underneath European air passengers’ rights rules in the event that they arrive three hours late or extra attributable to a technical situation.

A spokesperson for BA mentioned: “​Our pilots decided to return to Gatwick as a precaution due to a minor technical issue, and the aircraft landed normally.

“We have apologised to our customers for the disruption to their journey and our teams have arranged a replacement aircraft to get everyone on their way as quickly as possible.”

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